Our Story

The Pink Wand has been serving the city of Airdrie, Alberta and areas since 2008 and we have grown steadily in both the commercial and residential markets. Our goal is to provide best-in-class service, making worker safety and work-alone legislation a priority, and ensuring our clients can take comfort knowing that we carry all the necessary insurance and bonding. We take immense pride in our accomplishments as an award-winning company that has also been featured in the Financial Post.

Since its early beginnings with Jacqui Jepson as the sole owner/operator, The Pink Wand Cleaning Services has experienced significant and ongoing growth. Our operation consists of over 40 employees with a client base exceeding 600 in over 10 different locations. The Pink Wand is proud to continue leading in its industry for both client and employee retention, and we are very excited to launch our franchise business model in 2019 to further evolve its growth and success

We love being a part of our business community and living into our ‘Shine Up Our Community’ philosophy by helping others. The Pink Wand Cleaning Services takes immense pride giving the gift of clean to those who need us most. We also actively support various community causes in the areas we serve, and host our very own homegrown “Clean For A Cause” charity.
We strive to deliver the best care and service in a consistent way to our client’s homes and businesses. We diligently coordinate working schedules to maintain the same core employees on the same properties as much as possible, to help ensure they perform at their best on the home or business they are most familiar with.

“The achievement I take the most pride in is having created a company that embraces a work/life balance for its employees that contributes to our high employee retention, while building a brand that reflects our core values and strives to deliver best in class service to meet our client’s needs.”

Est. 2008

Jacqui Jepson

Owner

A Picture of Jacqui, owner of The Pink Wand

Core Values

These are some of the core beliefs of The Pink Wand

  • Team Work: Our office staff and managers help with cleaning and our staff help in the office when needed! We work as a family!
  • Work Life Balance: We have built this company around being flexible. We make our schedule work for the lifestyles of our employees, therefore making a balance of work life and an amazing team willing to strive to be the best at our business!
  • Strong Work Ethic: We hire staff who are professional, honest and hardworking! Professionalism is key for us.
  • Professionalism
  • Reliability
  • Honesty
  • Integrity
  • Team Values
  • Attention to Detail
  • Neat in Appearance
  • Common Sense
  • Problem Solving Skills
  • Customer Service Skills
  • Life Balance
the pink wand core values

Why Work With The Pink Wand

Reasons our staff work for The Pink Wand

  • Flexibility and work life balance, our staff love the hours! We are a family orientated company. We have cousins, sisters, friends all working together.
  • The Owners and Management care about each and every one of the staff and in turn the staff are driven to produce high quality workmanship.
  • Working for a cleaning company teaches the staff to be humble and to always strive beyond expectations.
  • Our team consists of long term staff, varying in age and personalities, who create an amazing fun team. We are all role models for each other.

Airdrie Headquarters of Pink Wand

The Pink Wand Cleaning Service has evolved from a one-person service into an operation with over 40 employees. Low staff turnover can be attributed to some of our core values believing that happy staff transition into happy customers. It is our belief that this produces a new shining edge, flair, and look to an industry that generally has very high turnover and a not so shiny reputation. We reduce turnover by offering our staff flexible hours and incentives when targets are met. Growth has allowed us to promote former cleaners into administrative staff who can walk the talk and address customers concerns by applying effective corrective actions. We believe our strong business model and success will foster our plans to move forward with franchising The Pink Wand; our next layer of growth. This is not an easy task and we have implemented a new high tech database system custom built for our franchise model to ensure consistency with process and best practices. We continue to support a number of local community causes as we believe in supporting the community we live in. These are a few of our strengths and we are thankful for the recognition from a prominent print institution such as The Financial Post who feature a story on us.

The Pink Wand Office Admins
Shining Up Our Community
Winning Edge Award 2014
Jacqui and Michelle
The Pink Wand Auction Item, raising money to give back to the community of Airdrie
Jacqui Giving a speech

Our Community

The Pink Wand has been serving Airdrie and area since 2008. During this time, we have grown steadily in both the commercial and residential markets. We want our clients to take comfort in knowing that we carry all the necessary insurance and bonding while paying close attention to worker safety and work-alone legislation. We also pride ourselves in being an active participant in the local Airdrie community. Some of the groups we support are:

  • Airdrie Boys And Girls Club
  • Airdrie Families In Need
  • Airdrie Food Bank
  • Airdrie Angel
  • Community Links
  • Habitat For Humanity

Company Contributions:

Our most significant contribution to the business community would be our passion to support "clean for a cause". This home-grown program supports various causes such as:

  • Hannah's Hope Foundation
  • Smartstart

We also donate cleaning services to people who are in need or have suffered a significant loss.

We are a proud member of:

  • Airdrie Chamber Of Commerce
  • Better Business Bureau
  • Rotary Club Of Airdrie
  • Smartstart Mentorship Program
  • Airdrie Business Club

We have also been involved in the following community events:

  • Diamonds and Denim Gala, to support Habitat for Humanity
  • Habitat for Humanity Cleans
  • Alberta Summer Games
  • Lobster Boil, for Airdrie Food Bank
  • Astoria Golf Tournament hole in one sponsor, to benefit the Airdrie Food Bank
  • Smart Start Mentorship Program, through the City of Airdrie Economic Development
  • And we frequently provide gift certificates for fundraisers, free of charge
familyfriendlysmall
A picture of one of Pink Wands Staff Members

Working for a cleaning company teaches the staff to be humble and to always strive beyond expectations.

Businesses Who Trust Us, + We Recommend Them Too!

A picture of one of Pink Wands Staff Members
  • budgetblinds
  • The Hair Lounge - The Pink Wand Cleaning Services
  • Switchback Creative Print and Web Design - The Pink Wand Cleaning Services
  • Goodmen Roofing - The Pink Wand Cleaning Services
  • Airdrie Life Magazine - The Pink Wand Cleaning Services
  • Access Chiropractic And Wellness - The Pink Wand Cleaning Services
  • Airdrie Food Bank - The Pink Wand Cleaning Services
  • Air 106.1 FM - The Pink Wand Cleaning Services
  • Harder Homes LTD - The Pink Wand Cleaning Services
  • The IT Company - The Pink Wand Cleaning Services
  • Simplex Legal Services - The Pink Wand Cleaning Services
  • Specs - The Pink Wand Cleaning Services
  • Mortgage Intelligence - The Pink Wand Cleaning Services
  • Iron Eagle Sheet Metal LTD - The Pink Wand Cleaning Services
  • McKee Homes - The Pink Wand Cleaning Services
  • Frilly Lilly - The Pink Wand Cleaning Services

Cleaning Tip

Use a magic eraser, hot water and Pinesol purple (smells best) to scrub your kitchen sink. Toss the drain plugs in the dishwasher for a cycle and voila! A Pink Wand approved sparkling clean sink!.

The Pink Wand